Shipping policy

Shipping Policy
At Elexhood, we aim to deliver your order safely and as quickly as possible.
Delivery Area
We currently deliver orders across Pakistan. Please provide a complete and accurate delivery address when placing your order.
Free Delivery Across Pakistan
We offer FREE DELIVERY on all orders across Pakistan. There are no standard delivery charges at checkout.
Delivery Time
Orders are typically delivered within 3–5 business days after order confirmation. Delivery times may vary depending on your location, courier service, public holidays, weather conditions, or circumstances outside our control.
Order Confirmation
For Cash on Delivery (COD) orders, our team may contact you by phone or WhatsApp to confirm your order before dispatch. Please provide your correct name, active phone number, and complete delivery address to avoid delays.
Delivery Attempts
Please ensure that you or someone authorized is available to receive the order. If a delivery attempt is unsuccessful, re delivery may take additional time.
Delivery Delays
Occasional courier delays may occur. If your order takes longer than expected, please contact Elexhood Customer Support for assistance.
Damaged or Incorrect Orders
If your order arrives damaged or you receive an incorrect item, please contact us within 3 days of delivery with your order details and clear photos or video of the issue.
For returns, replacements, and refunds, please refer to our Return & Refund Policy.
Last updated: September 2026